Reimagine Your Member Acquisition Process.
Member acquisition is a critical business process. And if you haven’t digitized this process yet, you need to. According to the Banking Impact Report 2021, nearly half of consumers (44%) expect a financial institution to offer online account opening, but only 57% of community banks and credit unions have online account opening for consumers. The same report states that 58% of consumers and 57% of businesses wouldn’t use a bank that didn’t let them open an account online.
We Transform Your Member Acquisition Experience Through Two Streamlined Digital Solutions That Simplify And Expedite The Onboarding Process.
Digitize Your Account Opening.
Sherpa’s omni-channel, digital account opening solution drives growth and revenue through increased member acquisition and intelligent cross-selling.
Open new accounts in less than 10 minutes.
Take your member from application all the way to real-time onboarding quickly and efficiently.
ACCELERATED ENGAGEMENT
Powerful “no credit impact,” messaging increases engagement as consumers are more likely to submit account applications that make soft credit inquiries vs. those that impact their credit score through hard credit inquiries.
REDUCED ABANDONMENT THROUGH SEAMLESS IN-SESSION FEATURES
Integrated ID verification, fraud management, eSignature capabilities, and immediate account funding provide new members with a frictionless, feature-rich experience.
ENHANCED AND PERSONALIZED CROSS-SELLING CAPABILITIES
New members are presented with their choice of one or multiple (bundling) account types in a single application: checking, saving, money market, high yield, investment accounts and more.
IMPROVED OPERATIONAL EFFICIENCY
Omni-channel platform makes accepting applications over the phone and at the branch a breeze via a robust back-office portal.
Automate Your Switch Kit.
The name says it all. Our automated switch kit makes switching accounts easy because it removes one of the biggest obstacles members face when opening a new account: manually switching their direct deposit and recurring payments. With an automated switch kit, not only can members open new accounts more easily, but they can also start doing business right away. Which means more profit for your credit union, faster.
TEN-MINUTE ACCOUNT SWITCHING
Conveniently and securely switch automated debits and credits, including direct deposits and government payments, in just 10 minutes.
INCREASED PROFITABILITY
Boost the profitability of each of your new checking account customers by hundreds of dollars per year.
FULL ENGAGEMENT
Keep your new members completely and actively engaged throughout the initial account opening process and after the account opening process has been completed.